Frequently Asked Questions - ForgeAdvantage and Wizard

If you receive this message and you've already confirmed that your Premium Membership status is active, then it's very likely one of the following will allow you to run the Wizard:

1. If your username has a space in it, try logging in using your email address. Both the site and the Wizard will allow you to login using your email address instead of a user name.
2. Try logging into the ForgeAdvantage.com web site (there's a login box on the right hand column of every page) - if you're not able to login, then try resetting your password. 

If you're still unable to run your Wizard, contact us for further assistance.

We take all responsible steps in assuring our service has no malware or Viruses such as keyloggers. First, all the add-ons we use come from Curse.com - the most reliable force we've found. Once we get them from Curse.com, we scan each add-on extensively with an up-to-date virus/spyware scanning program to make sure there is no malicious software contained within the add-on zipped file.

For more information about the steps we take with regards to our site and our security policy go to: forgeadvantage.com/privacy-policy

Keylogging is a form a malware that records all your keystrokes and transmits that information to whoever planted the malware. This gives access to your username and passwords which may lead to the sale of your gear or even your account itself.  Contrary to popular opinion, reports of keylogging are becoming less frequent this year (2009) than last year (2008). Until recently, the main vehicle for the problem was a loophole in the coding of Internet Explorer that allowed links to automatically download malware on the target's computer. At the present time there are very few reports of keylogging this year from reputable add-on sites such as Curse.com.

Here are some steps you can take so that you are not vulerable to keylogging:

• Have an up-to-date Virus/Spyware protection on your computer and do regular scans of your computer
• Use the "remember my account name" option inside World of Warcraft so you never actually type your account name
• Place your Username and/or Password saved in a Notepad file and just copy/paste your info into WoW so you never type your account or password
• Just be smart where you choose to browse and download add-ons. Stick with Curse.com or Forgeadvantage.com.

We currently support:

• Windows: 2000, XP, Vista and 7
  • We are in the process of building a Wizard for Mac - so please stay tuned. In the meantime, you can sign up to our Mac mailing list, so you'll be one of the first to know when it's released.
• In-game resolution: 1024x768
  • If your video card supports it, we recommend you update your game's operating resolution as follows:
    1. If you are in the game, bring up the main menu first. Hit "Esc" or click on the “Game Menu” button on "Micro Menu Tab".
    2. Click on “Video”. A dropdown menu should appear in the upper left corner of the window with a list of resolutions you can select.
    3. Select 1024x768 and click the "apply" button in the lower right corner. This will ensure that your resolution will be compatible with the Forge Advantage.

For additional information on upcoming enhancements and new products, check out our road map.

Yes, choose the class and specification (class/spec) you want, download the Wizard, and run it. The Wizard will give you two dropdown menus. From the first menu you select the class/spec you purchased. The second menu asks for the Account, the Realm, and the Character on which you want to apply the Forge Advantage. Once that’s done, the Wizard does the rest. The best add-ons for your specific class and specification are configured for you in mere minutes.