Frequently Asked Questions

If you receive this message and you've already confirmed that your Premium Membership status is active, then it's very likely one of the following will allow you to run the Wizard:

1. If your username has a space in it, try logging in using your email address. Both the site and the Wizard will allow you to login using your email address instead of a user name.
2. Try logging into the ForgeAdvantage.com web site (there's a login box on the right hand column of every page) - if you're not able to login, then try resetting your password. 

If you're still unable to run your Wizard, contact us for further assistance.

We take all responsible steps in assuring our service has no malware or Viruses such as keyloggers. First, all the add-ons we use come from Curse.com - the most reliable force we've found. Once we get them from Curse.com, we scan each add-on extensively with an up-to-date virus/spyware scanning program to make sure there is no malicious software contained within the add-on zipped file.

For more information about the steps we take with regards to our site and our security policy go to: forgeadvantage.com/privacy-policy

Keylogging is a form a malware that records all your keystrokes and transmits that information to whoever planted the malware. This gives access to your username and passwords which may lead to the sale of your gear or even your account itself.  Contrary to popular opinion, reports of keylogging are becoming less frequent this year (2009) than last year (2008). Until recently, the main vehicle for the problem was a loophole in the coding of Internet Explorer that allowed links to automatically download malware on the target's computer. At the present time there are very few reports of keylogging this year from reputable add-on sites such as Curse.com.

Here are some steps you can take so that you are not vulerable to keylogging:

• Have an up-to-date Virus/Spyware protection on your computer and do regular scans of your computer
• Use the "remember my account name" option inside World of Warcraft so you never actually type your account name
• Place your Username and/or Password saved in a Notepad file and just copy/paste your info into WoW so you never type your account or password
• Just be smart where you choose to browse and download add-ons. Stick with Curse.com or Forgeadvantage.com.

We currently support:

• Windows: 2000, XP, Vista and 7
  • We are in the process of building a Wizard for Mac - so please stay tuned. In the meantime, you can sign up to our Mac mailing list, so you'll be one of the first to know when it's released.
• In-game resolution: 1024x768
  • If your video card supports it, we recommend you update your game's operating resolution as follows:
    1. If you are in the game, bring up the main menu first. Hit "Esc" or click on the “Game Menu” button on "Micro Menu Tab".
    2. Click on “Video”. A dropdown menu should appear in the upper left corner of the window with a list of resolutions you can select.
    3. Select 1024x768 and click the "apply" button in the lower right corner. This will ensure that your resolution will be compatible with the Forge Advantage.

For additional information on upcoming enhancements and new products, check out our road map.

Yes, choose the class and specification (class/spec) you want, download the Wizard, and run it. The Wizard will give you two dropdown menus. From the first menu you select the class/spec you purchased. The second menu asks for the Account, the Realm, and the Character on which you want to apply the Forge Advantage. Once that’s done, the Wizard does the rest. The best add-ons for your specific class and specification are configured for you in mere minutes.

No. We are not affiliated in any way with Blizzard Entertainment or Vivendi. We are owned and operated by Virtual Blacksmiths, Inc. Check our Security Policy for more information and validation on our company. 

Only the best. Here's a list of the addons we use (all available for free on Curse.com). For more information on how we check each one to ensure they're free from spyware and other malicious code, check our security policy. 

Universal:

• X-Perl
• Bartender
• Recount
• IceHUD
• Deadly Boss Mods
• ToolTipOnMouse
• ForteXorcist
• Miks Scrolling Combat Text
• ErrorFilter
• Omen

• WarriorVigilance Tracker (warrior)
• StunWatch (Rogue, ret Paladin)
• ParryPal (protection warrior, tank druid, and tank deathknight)
• PallyPower (Paladins)
• TankPoints (protection warrior, tank druid, and tank deathknight)
• DestructionForDummies (all DPS)
• HealAssign (healers)
• Poisoner (rogues)

In short, yes.

The ForgeAdvantage will configure select add-ons to customize your interface (toolbars, etc.). If you already use an add-on that comes with your ForgeAdvantage, that add-on's configuration will be overwritten with the ForgeAdvantage UI configuration for the character you've selected.

Any add-ons that are NOT managed by the ForgeAdvantage will not be affected.

There's no need to cancel anything if you've selected to pre-pay for your 1-month, 6-month or 1-year subscription. These options require you to submit payment information each time you renew.

If you selected to have your monthly subscription automatically renewed every month, then simply click the "Manage Payment Settings / Cancel Automatic Payments" link under your Subscription Status. It's that easy. (Note that you won't see this link if you're not setup for automatic payments.)

No. We will NEVER charge you for a premium membership until you decide you want to subscribe and enter your payment information and preferences. The free trial we offer you is to give you time to properly evaluate the Forge Advantages and select the ones that match your gaming style. You may decide to purchase your subscription right away, to avoid any interrupt in your ability to run the Forge Wizard. Or you may decide to wait until you want to try an update, like after a patch or ForgeAdvantage.com enhancement.

When Blizzard releases a patch, some configuration settings of the add-ons may no longer work. Subscribing to ForgeAdvantage.com's Premium Membership will give you swift updates to your Advantage add-ons. This will save you the hassle of troubleshooting those add-ons everytime a patch comes out. In addition, you will have access to private forums and be invited to exclusive events.

• Top Priority Downloads
• Advantage Updates: new Add-ons as they're added and configured for your class/spec
• Free Add-on and Configuration updates after Blizzard patches
• Premium Support
• Private, Member-only Content
• Previews to exclusive events (like giveaways, contests and drawings)

Anyone can register for FREE access to ForgeAdvantage.com. As a free member, you may opt to receive occassional announcements and alerts from us and post in our community forums: Support and General Discussions.

You may opt to upgrade your account at any time, to become a Premium ForgeAdvantage.com Member. As a Premium Member, you gain additional access to timely updates, priority downloads and remium support for your Forge Advantages.